Step 1

Know your warranty

All new products sold by mobiles4u comes with a manufacturer warranty. The warranty covers all manufacturer faults, excluding any misuse of the product (Physical or liquid damage etc). Please refer to the following table for your manufacturer.

Step 2

Submit a warranty claim

Our goal is to ensure maximum customer confidence and satisfaction. If you have a warranty claim fora product you purchased from us, please use the warranty claim form below and our team will be in-touch with you regarding the next steps. If unsure, please contact our support team by email support@mobiles4u.com.au or by phone 1300


BrandWarranty PeriodCustomer ServiceWebsite
Aspera12 Months1300 656 456http://service.asperamobile.com/service/
Oppo24 Months1300 006 776https://support.oppocare.com.au/
Motorola12-24 Months1300 138 823https://support.motorola.com/anz/en/contactus
Huawei24 Months1300 482 934http://experience.huawei.net.au/send-in-service/
Nokia12-24 Months1300https://www.nokia.com/phones/en_au/support#warranty
Ollee12 Months1300https://www.mobiles4u.com.au/ 
CAT24 Months02 8379 8031https://www.catphones.com/en-au/help-support/warranty-repairs/
PowerFlo+24 Monthsmobiles4u PHhttps://www.mobiles4u.com.au/ 
Autentik24 Monthsmobiles4u PHhttps://www.mobiles4u.com.au/ 
Samsung24 Months1300 362 603http://samsung.smartservice.mobi/
Alcatel12 Months1800 218 730https://www.alcatelmobile.com/support