Step 1

Know your warranty

All new products sold by mobiles4u comes with a manufacturer warranty. The warranty covers all manufacturer faults, excluding any misuse of the product (Physical or liquid damage etc). Please refer to the following table for your manufacturer.

Step 2

Submit a warranty claim

Our goal is to ensure maximum customer confidence and satisfaction. If you have a warranty claim fora product you purchased from us, please use the warranty claim form below and our team will be in-touch with you regarding the next steps. If unsure, please contact our support team by email or by phone 1300


BrandWarranty PeriodCustomer ServiceWebsite
Aspera12 Months1300 656 456
Oppo24 Months1300 006 776
Motorola12-24 Months1300 138 823
Huawei24 Months1300 482 934
Nokia12-24 Months1300
Ollee12 Months1300 
CAT24 Months02 8379 8031
PowerFlo+24 Monthsmobiles4u PH 
Autentik24 Monthsmobiles4u PH 
Samsung24 Months1300 362 603
Alcatel12 Months1800 218 730